[{"data":1,"prerenderedAt":77},["ShallowReactive",2],{"content-loader-faq-page":3},[4,23,42,58],{"title":5,"icon":6,"questions":7},"Enrollment & Programs","mdi-school-outline",[8,11,14,17,20],{"question":9,"answer":10},"What ages are your programs designed for?","We have four age-based programs: Starter (8-10), Explorer (11-13), Champion (14-16), and Professional (16+). Each program is designed to match the cognitive and technical abilities of the age group.",{"question":12,"answer":13},"How long does each program last?","Most programs run for 12 weeks (one term), with sessions typically on Saturdays. The Professional program runs for 6 months with flexible scheduling.",{"question":15,"answer":16},"Do I need prior experience?","No! The Starter program requires zero prior experience. We build from the ground up. For Explorer and above, basic familiarity with technology is helpful but not required.",{"question":18,"answer":19},"How do I enroll my child?","Visit our Contact page and select \"Program Enrollment\" as the subject. Our admissions team will guide you through the process, including assessment and placement.",{"question":21,"answer":22},"Can adults enroll in the programs?","Yes! Our Professional program (16+) is open to adults of all ages. We also offer corporate workshops and custom training for organizations.",{"title":24,"icon":25,"questions":26},"Store & Shipping","mdi-store-outline",[27,30,33,36,39],{"question":28,"answer":29},"Do you ship outside Accra?","Yes, we ship across Ghana. Delivery typically takes 2-5 business days depending on your location. We partner with local courier services for reliable delivery.",{"question":31,"answer":32},"What payment methods do you accept?","We accept MTN Mobile Money (MOMO), which is our primary payment method. Bank transfers are also available for larger orders.",{"question":34,"answer":35},"Can I return a product?","Yes, we accept returns within 14 days of delivery for undamaged, unopened items. Electronics and custom kits are non-returnable for safety reasons.",{"question":37,"answer":38},"Do you offer bulk discounts?","Yes! Schools, clubs, and organizations ordering 10+ units of any product receive a 15% discount. Contact us for custom quotes on larger orders.",{"question":40,"answer":41},"Are the products genuine?","Absolutely. All components are sourced from authorized distributors. We test every batch for quality before listing them in our store.",{"title":43,"icon":44,"questions":45},"Repairs & Maintenance","mdi-wrench-outline",[46,49,52,55],{"question":47,"answer":48},"What types of repairs do you offer?","We repair robotics systems, drones, 3D printers, electronic control boards, motors, and most embedded systems. Both consumer and industrial equipment.",{"question":50,"answer":51},"How long does a typical repair take?","Standard repairs take 3-5 business days. Complex repairs or those requiring imported parts may take 1-2 weeks. We provide time estimates after diagnostics.",{"question":53,"answer":54},"Do you offer on-site repairs?","For industrial clients and schools, yes. We provide on-site maintenance plans. Contact us for a site assessment and custom quote.",{"question":56,"answer":57},"Is there a diagnostic fee?","We charge a small diagnostic fee of GH₵50, which is waived if you proceed with the repair. This covers a thorough assessment of your equipment.",{"title":59,"icon":60,"questions":61},"Account & Platform","mdi-account-circle-outline",[62,65,68,71,74],{"question":63,"answer":64},"How do I reset my password?","Go to the login page and click \"Forgot Password.\" Enter your email address and we'll send you a reset link. Check your spam folder if you don't receive it within 5 minutes.",{"question":66,"answer":67},"Can I use the platform on mobile?","Yes! Our platform is fully responsive and works on all devices including phones, tablets, and desktop computers.",{"question":69,"answer":70},"How do I verify my certificate?","Visit \u002Fcertificates\u002Fverify and enter the certificate ID printed on your certificate. The system will display the certificate details if it is valid.",{"question":72,"answer":73},"Is my data secure?","Yes. We follow industry best practices for data security. Your personal information is never shared with third parties without your consent.",{"question":75,"answer":76},"How do I delete my account?","Contact our support team via the Contact page. We will process your account deletion within 48 hours and remove all associated data.",1781284674625]